Welcome to Crust & Flame Pizzeria privacy policy. We operate a Pizzeria and respect your privacy as a valued guest. This policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our site at sparkmellowrustic.xyz or visiting our restaurant, you agree to the practices described here.
Information we collect
We may collect personal data when you interact with our site or visit our restaurant, including your name, contact details, delivery address, order history, and preferences. We automatically collect information about your device, including IP address, browser type, and pages visited to understand and improve our services. If you place an order, we store payment type and order details in a secure manner. Please note that we do not process payments directly on this site; our partners handle payment processing.
How we use your data
We use collected information to fulfill orders, communicate about orders and promotions, customize your experience, and improve our menus and services. We may use data to detect and prevent fraud, to respond to inquiries, and to comply with applicable law. When permitted by your consent, we may send you marketing communications about Crust & Flame Pizzeria products and offers. You can opt out at any time by following the unsubscribe instructions in our messages or by contacting +44 20 7946 0123.
Legal basis for processing
We rely on legitimate interests to enhance our services, to communicate with you about orders and updates, and to protect our business. When required by law, we obtain your consent for certain activities, such as direct marketing. We will not process sensitive personal data without your explicit consent.
Sharing your information
We may share information with service providers who help operate our website and fulfill orders, such as delivery partners and payment processors. We require these entities to safeguard your data and use it only for specified purposes. We may also share data to comply with legal obligations or to protect the rights and safety of Crust & Flame Pizzeria or others. We do not sell your personal data to third parties.
Cookies and tracking
We use cookies and similar technologies to understand how you interact with our site, to tailor recommendations, and to measure the effectiveness of our promotions. You can manage cookie preferences in your browser settings. Some features may require cookies to function properly.
Data security
We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or loss. While no system is completely secure, we continuously monitor and update our security measures to minimize risk.
Your rights
You have the right to access, correct, or delete your personal data, to restrict or object to processing, and to request data portability where applicable. If you wish to exercise these rights, please contact us at +44 20 7946 0123. We will respond in a timely manner and in accordance with applicable laws.
Data retention
We retain personal data for as long as necessary to provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
Children
Our site and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided personal information, please contact us so we can remove it.
International transfers
Your information may be stored and processed in jurisdictions outside your country, where data protection laws may differ. We implement safeguards to protect your data when transferred across borders and ensure a level of protection consistent with this policy.
Updates to this policy
We may update this privacy policy from time to time. When changes are material, we will notify you by updating the date at the top and, if required, by providing additional notice. Continued use of our services after changes constitutes your acceptance of the revised policy.
Contact us
If you have questions about this policy or our data practices, please reach out to us at Crust & Flame Pizzeria at sparkmellowrustic.xyz or call +44 20 7946 0123.